Solutions

 

 

After Market Services

Going Back Is Just As Easy
A great logistics process is not complete without post delivery services that are just as efficient. To that effect, Transworld offers complete management and logistics handling of your entire maintenance and repair lifecycle, acting as your local offsite After Market Services provider.
Transworld will set up and manage the entire Return Merchandise Authorization (RMA) process from setting up a Service Contact Center, receiving the maintenance, repair or return requests and initiating an export/import procedure to replace the goods with minimal to no tax impact. This efficient reverse logistics cycle is managed through a centralized control system, providing global visibility, flexibility and control, and removing the many uncertainties associated with the return process.

 

Our Services:

  • Complete control of your After Market Services process
  • Setup and manage the entire maintenance and repair operation
  • Expert customs clearance handling of return goods
  • Preparation, processing and transmission of necessary customs declarations
  • Import / Exporter of Record (IOR / EOR) services where needed
  • Global network ensuring end-to-end quality service
  • Internationally synchronized technological solutions

 

Your Benefits:

  • An offsite local representative
  • A local Service Contact Center dedicated to your customers
  • Complete management of your maintenance and repair cycle
  • Efficient end-to-end handling
  • Tax-optimized structure
  • Complete visibility

 

 

shadow line